Tenant Satisfaction Survey Results
In September 2008, Kwest Research was commissioned by Clackmannanshire Council to carry out an independent and confidential survey of its tenants. This survey follows on from the 2006 research conducted by Kwest on behalf of the Council.
The questionnaire used in the 2008 research was identical to that used in Clackmannanshire’s 2006 survey in order to allow change in tenant opinion to be tracked over time.
The main aims of the research can be summarised as follows:
- To obtain an overall measure of opinion with key services
- To identify priority areas for service improvement
- To track change in tenant opinion since the previous survey
- To collect demographic information about the tenant population
If you would like a copy of the full report, please contact our Community Tenant Participation Co-ordinator, Services to People, Housing, Tel: 01259 452404.
Viewing help
In order to view and print many of our documents and publications you may need additional software:
This document can be made available in other formats on request, for example larger print, braille, audio etc
- Files in PDF (Portable Document Format) require the free Adobe Acrobat Reader which can be downloaded from the Adobe website;
- Microsoft Word files can be viewed with the full version of Microsoft Word, or with the free Word Viewer which can be downloaded from the Microsoft website.
This document can be made available in other formats on request, for example larger print, braille, audio etc
Files for this document
Tenant Satisfaction Survey 2008 - overview findings (in PDF format) - Download 3016.pdf (1.9 Mb)
Tenant Satisfaction Survey 2006 - overview findings (in PDF format) - Download 3015.pdf (1.03 Mb)
Tenant Satisfaction Survey Results 2006 (in PDF format) - Download 809.pdf (1.03 Mb)
