Development Quality Performance Information
December 2011
| Time taken | Target | Achieved |
|---|---|---|
| Applications determined in under 8 weeks | 90% | 100% |
| Applications determined in more than 8 weeks | 10% | 0% |
On average we are currently making decisions on householder applications within 5 weeks.
| Time taken | Target | Achieved |
|---|---|---|
| Applications determined in under 8 weeks | 70% | 84% |
| Applications determined in more than 8 weeks | 30% | 16% |
On average we are currently making decisions on non-householder applications within 8 weeks.
April 2011 - December 2011
| Time taken | Target | Achieved |
|---|---|---|
| Applications determined in under 8 weeks | 90% | 97% |
| Applications determined in more than 8 weeks | 10% | 3% |
On average we are currently making decisions on householder applications within 5 weeks.
| Time taken | Target | Achieved |
|---|---|---|
| Applications determined in under 8 weeks | 70% | 84% |
| Applications determined in more than 8 weeks | 30% | 16% |
On average we are currently making decisions on non-householder applications within 7 weeks.
| Target | National Target | Achieved |
|---|---|---|
| % of the Clackmannanshire population covered by the Local Plan | 100% | 100% |
| % of the Clackmannanshire population covered by the Structure Plan | 100% | 100% |
Customer Satisfaction
The percentage of customers rating the quality of service as Excellent or Good.
| Year | Target | Performance |
|---|---|---|
| 2007-2008 | 90% | 92% |
| 2008-2009 | 90% | 94% |
| 2009-2010 | 90% | 95% |
| 2010-2011 | 90% | 97% |
Page & Site Tools
Contact information
For further information about this page please contact:
Development Quality
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: development_services@clacks.gov.uk
Or use the on-line contact form
